MCLE - Frequently Asked Questions (FAQs)

The MCLE OnlineLibrary is a comprehensive collection of MCLE's articles and forms. The MCLE OnlineLibrary contains every MCLE practice manual, and a selection of our program materials, in an easily accessible electronic format. That's 5,000 forms, 3,000 articles and over 35 years of practical CLE content. What's more, new content is added weekly.

The library is fully searchable, and when your search term is found, it will be highlighted in the text to make finding the information you need quick and easy. Once you have found what you need you can download, print, or even email the content. The MCLE OnlineLibrary works on almost any desktop or laptop computer, without the need for additional software or downloads. With the MCLE OnlineLibrary the answer really is "on your desktop."

Still not sure? Why not try a search, or browse the library? You can also take a guided tour, or review this week's free access articles.

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Do I need special software to access the MCLE OnlineLibrary™?

No, we built the MCLE OnlineLibrary to be accessible to all. Any standard web browser will open the MCLE OnlineLibrary articles and forms. If you are having problems contact customer service by email or by calling 1-800-966-6253 extension 7.

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Is every book that MCLE publishes in the OnlineLibrary™?

Every MCLE practice manual is in the MCLE OnlineLibrary, as well as a large selection of original contributions from MCLE's signature program materials. When you browse or search through the library contents you will see the name and publication date of the source publication of the article. When browsing you can even sort by the source book for the articles and forms you are viewing. Click here to browse the MCLE OnlineLibrary.

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Can I search the full text of the OnlineLibrary™?

Yes. With the enhanced search functionality of the MCLE website, you can locate a word or phrase within the entirety of MCLE's print collection within seconds. Once you have searched the library and you have a list of "hits" for your search terms, you can jump between those hits, within and across library articles, allowing you to zero in on the content you need. To perform a search on the MCLE OnlineLibrary click here.

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Can I perform advanced searches of OnlineLibrary™ content?

Yes. MCLE's advanced search allows you to search for specific words or phrases, combining them with Boolean operators to maximize the efficiency of your search (click here to learn more about Boolean operators) . If you know you are searching only one practice area, you can choose to search within only one of MCLE's eight primary practice areas, or one of the seventeen more specific subpractice areas. You can limit your search to return only those articles or forms that have been written within a specific date range, and you can also select to see only articles or only forms. To perform an advanced search on the MCLE OnlineLibrary click here.

Hint: even if you prefer to read on paper, and already own the book, this type of searching is an invaluable time saver.

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Am I able to limit my searches of OnlineLibrary™ content to a particular practice area?

Yes. Using MCLE's advanced search you can limit all of your searches by practice area, including searches within the MCLE OnlineLibrary. MCLE classifies all articles and forms by one of its eight main practice areas: Business and Commercial Law, Civil Litigation, Criminal Law, Employment and Worker's Compensation Law, Estate Planning and Administration, Family and Mental Health Law, Real Estate and Environmental Law, and Other Practice Specialties. If you want to be even more precise MCLE has further classified a large number of its products using seventeen sub-practice areas within the eight main areas to give an even greater degree of control, including areas such as Health and Hospital Law, Evidence, and Government Benefits. To perform an advanced search on the MCLE OnlineLibrary click here.

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Is the content in the OnlineLibrary™ arranged similarily to the print publications' content?

Yes. Each article and form within the MCLE OnlineLibrary can be thought of as a part of an electronic "book." Each of these books has an electronic tables of contents listing the chapters, sections, and subsections within the book. Whenever you are in an MCLE OnlineLibrary article or form you will see this table of contents, allowing you to easily and quickly move between the articles and forms in a book. This feature of the MCLE OnlineLibrary will significantly cut research times, and when combined with the search capabilities of the site, the OnlineLibrary becomes an incredibly powerful research tool. To examine some free articles and forms, and to see how the table of content system works, click here.

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How will I know when new content is posted?

The MCLE OnlineLibrary is updated with new articles and forms on a weekly basis, and MCLE sends a weekly email -- MCLE ThisWeek™ -- which contains a full listing of all the articles and forms that have been uploaded to the library in the last week.

If you are not already a library subscriber this email provides an excellent way to try out the library, as all content added to the library is free for anyone to access for the first week. To sign-up for MCLE ThisWeek, click here.

If you use to receive MCLE ThisWeek, but the emails have stopped, this means that we are having problems sending email to your email account, please go to the MyMCLE section of this site, confirm that we have your correct email address, and that you have chosen to receive MCLE emails in your marketing preferences. Click here to got to MyMCLE.

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Do I get regular updates to the OnlineLibrary™ if I am a subscriber? How are they delivered?

The MCLE OnlineLibrary is routinely updated to reflect the latest updates to the MCLE print collection. That means no more worrying whether you have the latest supplement or revised edition. If you have access to the MCLE OnlineLibrary, you have access to the latest materials that our expert volunteers have authored. For more about the how MCLE notifies its customers about updates to the library, and to receive emails notifying you of these alerts, please click here.

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Can I find sample forms on the OnlineLibrary™, and are they downloadable?

The MCLE OnlineLibrary contains over 5,000 sample forms -- it is like having a pre-existing forms file drafted for you by experts in the field. Each of the forms is downloadable and printable, so you can customize them as you wish.

To browse the forms file simply go to the MCLE OnlineLibrary browse page, set your filter so that you just see forms, and start browsing. Note: you can browse the list of forms in the library without subscribing, but you cannot view or download them. Click here to start browsing.

Please note that the library contents is proprietary content that is subject to copyright. When either you or your firm subscribes to the library, you are also agreeing to abide by the provisions of a license agreement prohibiting certain uses of the library and its copyrighted content. To review the license agreement, click here. Please also note that MCLE OnlineLibrary contents does not constitute legal advice, click here to read our full disclaimer.

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How much does the MCLE OnlineLibrary™ cost?

Subscription to the MCLE OnlineLibrary is based on a low yearly rate; one payment gives you unlimited access to the library for twelve months.

For law firms, the cost varies based on the number of Massachusetts attorneys who work at the firm, see below.

For individuals, the library starts at $300 for MCLE sponsor members, or $395 for non-members. If you were admitted to the bar within the past five years then MCLE extends you a special new lawyer discount on the MCLE OnlineLibrary, reducing the price 50% to $195 for an annual subscription. Click here to read more about the MCLE NewLawyerAdvantage.

Note! It only costs $95 to become an individual sponsor member. Join and subscribe to the library for a total of just $300, which is how much the library would normally cost, and in addition receive Sponsor Member benefits all year long .

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How much does the MCLE OnlineLibrary™ cost for a law firm or agency?

The price of the MCLE OnlineLibrary varies based on the number of Massachusetts attorneys who work at the firm:

Firm size	Nonsponsor Price	Sponsor Price
New Lawyer	$195	$195
Solo Practitioner	$395	$300
2 -5 attorneys	$695	$545
6 -10 attorneys	$1,295	$1,045
11-25 attorneys	$2,095	$1,595
26-75 attorneys	$3,095	$2,095
76-150 attorneys	$4,995	$2,495
151-250 attorneys	$6,495	$2,995
251+ attorneys	$8,495	$3,995

If your firm is an MCLE sponsor member, you can subscribe for less. The cost is based on the size of the firm at the time the subscription is purchased, if your firm expands during your subscription period you do not have to worry about increasing costs until the renewal date for the subscription.

Note: although the price is based on the number of Massachusetts attorneys who are employed by the firm. Anyone employed by the firm can access the MCLE OnlineLibrary through the firms account. This includes paralegals, administrative staff or non-Massachusetts attorneys at branch offices. For information about adding and removing individuals from the firm's account please click here.

If you are not sure whether your firm is a sponsor? Click here to see the other benefits of becoming an MCLE sponsor member.

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Why would I want to renew my subscription to the OnlineLibrary™ after I already received access to all the titles MCLE publishes in my first year?

The law changes every day. MCLE responds to this ongoing development by continuously updating its practice manuals, and developing programs with up to the minute program materials, all of these updates are routinely added to the library. If you want to stay on top of Massachusetts legal practice an annual subscription to the MCLE OnlineLibrary offers a very affordable means to do so. And unless you have a photographic memory you may occasionally want to check back over some materials that you have already read.

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What does it cost to renew my subscription from year to year?

The price to renew your subscription varies based on the number of Massachusetts attorneys who work at the firm:

Firm size	Nonsponsor Price	Sponsor Price
New Lawyer	$195	$195
Solo Practitioner	$395	$300
2 -5 attorneys	$695	$545
6 -10 attorneys	$1,295	$1,045
11-25 attorneys	$2,095	$1,595
26-75 attorneys	$3,095	$2,095
76-150 attorneys	$4,995	$2,495
151-250 attorneys	$6,495	$2,995
251+ attorneys	$8,495	$3,995

If you are not sure whether your firm is a sponsor? Click here to see the other benefits of becoming an MCLE sponsor member.

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I am an MCLE sponsor member, do I get a discount on the MCLE OnlineLibrary™?

Yes, individuals and firms can immediately deduct your sponsor membership dues from the subscription price of the MCLE OnlineLibrary. For example, an individual who pays $95 for sponsor membership can deduct $95 from the subscription price. For a firm, the rate varies with firm size; for example a firm of eighteen Massachusetts attorneys pays $500 for sponsor membership, and would pay $2,095 for a one year subscription to the library, as a sponsor member you pay only $1,595; that's a $500 saving!

New lawyers are an exception: If you are a new lawyer, meaning that you were admitted to the bar in the last five years, then your price for the library is just $195, whether you are a sponsor or not.

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How do I know if I eligible for a discount on the MCLE OnlineLibrary™?

If you practice as a solo and are an individual sponsor member, or if your firm is a sponsor member, then you automatically receive a discount, see here.

As a repeat customer, you can get an even deeper discount on your first year's subscription. Each time you or someone at your firm makes a purchase with MCLE, you will receive a special introductory offer for the OnlineLibrary. This special offer is the price of the library, minus the total amount of the most recent purchase placed by you or someone at your firm. For example, an attorney from a firm of four lawyers purchases MCLE's Criminal Law Sourcebook and Citator, and pay $250. MCLE will automatically extend the firm a one year MCLE OnlineLibrary subscription for $445, which is $250 off the standard price of $695.

The discount is based on the most recent purchase made. Also this is an introductory offer only, renewals for subsequent years are based on the size of firm and sponsor status, click here for pricing details.

Once you or someone at your firm has made a purchase, just enter the special code you received in your confirmation email on the free trial/subscribe page to find out what the discounted cost of the library will be for your firm. If you don't have a discount code, the MCLE OnlineLibrary is still great value, and you can purchase a subscription today, just click here. Of course you could attend an MCLE program or buy a book, in which case, you can then subtract what you pay for that product from the price of the library subscription.

Hint: Check that no-one else in your firm is planning to make a purchase from MCLE in the near future. Otherwise, you will miss out on some savings. Instead, bundle your purchases so you can pay less for your subscription!

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How do I use my discount code for the MCLE OnlineLibrary™?

When you last placed an order, you received an email confirmation with a code number, and that code number would also have appeared on your order confirmation screen if you ordered through this website. Enter that code number in the box on the free trial/subscribe page and the site will guide you through the rest of the set-up process. If we don't have your email address on file, you can't receive this special offer; so please contact MCLE (either by email at askmcle@mcle.org or at 1-800-966-6253 extension 7) to provide us with your email address. This will enable you to receive future order confirmations via email.

If you are a member of a firm, the offer is tied to the firm, not you as an individual. Any individual using a code to sign up a firm will be required to become the firm administrator. For more information on the administrator's role see here.

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I am a member of a firm, but want an individual MCLE OnlineLibrary™ subscription, can I do that?

No, but if you are at a firm, the firm needs to have a library subscription for you to access the library.

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I am a member of a firm that subscribes to the MCLE OnlineLibrary™. How do I use the library through the firm's subscription?

Simply sign-in to your individual mcle.org account using your email and password (you can sign in using the yellow box on the left of this page). You will instantly get access to the library through the firm's account. After you sign in click here to browse the library.

Having problems? The answer may be in the next question…

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I can't get access to the MCLE OnlineLibrary™ through my firm's account. What's wrong?

There are two things to check:

First, make sure your firm does have an MCLE OnlineLibrary subscription.

Second, make sure your individual MCLE account is tied to the firm account. Ask your firm's MCLE OnlineLibrary administrator (often the librarian) to check whether you are linked to the firm. If the answer is "No," then ask him or her to link you to the firm account. If the firm administrator is not sure how to do this, refer him or her to the following section...

If you still can't get into the library, contact MCLE's customer service team either by email or by calling 1-800-966-6253 extension 7.

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What does the firm administrator do, and how do I do it?

As a firm administrator, you have two major roles:

First, you will handle the firm's subscription to the MCLE OnlineLibrary, purchasing the subscription and then renewing the subscription each year.

Second, you will ensure that the firm's information is up to date. This involves updating the firm's contact information and maintaining the firm roster.

The firm roster maintenance screen is a visual display of the firm's structure. You can see the firm's main office, the branch offices, and which individuals are attached to each office. A set of user friendly tools allows you to add people to the firm, remove people from the firm, and move individuals between branches.

Why is roster maintenance important? Only those individuals attached to the firm can access the MCLE OnlineLibrary through the firm's account. Once a person is linked to a firm, access to the library is automatic. This makes using the library incredibly easy, but also means that the firm roster has to be maintained.

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How would a public library set up an account for the MCLE OnlineLibrary™?

For libraries not attached to a firm, MCLE sells library subscriptions to the MCLE OnlineLibrary. We will set up a predetermined number of public access accounts with the designated administrator. The administrator signs into one of these public access accounts on each public access computer terminal. Once that terminal is signed in to a public access account, any user who sits down at that terminal can use the library's MCLE OnlineLibrary account. The library's account cannot be used remotely; only the library administrator can log-in to the library's public accounts, and only one user can use each public access account at any one time.

Contact MCLE's customer service team at 1-800-966-6253 extension 7 or by email to discuss setting up such accounts.

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How would a firm library set up an account for the MCLE OnlineLibrary™?

For firm libraries MCLE will create one or more public accounts for the library. A librarian then signs into one of these public accounts and leaves the account open on a designated terminal. Any individual sitting down at that terminal can then get access to the MCLE OnlineLibrary. Of course, since all the individuals at the firm can get access through the firm's account this may be of limited use.

Contact MCLE's customer service team at 1-800-966-6253 extension 7 or by email to discuss setting up such accounts.

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Is there an introduction or guide to the MCLE OnlineLibrary™?

There is a guided tour that takes you through the basics of the MCLE OnlineLibrary, . Prefer to learn by doing? No problem! Anyone can access any articles added to the library in the last seven days for free, just click here. Still not convinced? Take a thorough test drive by getting seven full days of complete access, free of charge. Just click here. (Remember you can only take a test drive once a year.)

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How do I navigate and search within the MCLE OnlineLibrary™?

If you know what you are looking for, click here to go to the advanced search page, where you can enter a series of search terms using Boolean connectors to quickly and powerfully search MCLE's entire written collection. Boolean connectors allow you to combine words or phrases to form complicated statements for conditional searching. For more information on using Boolean connectors, click here.

Hint: If you prefer to read on paper and already own the book, you can use the OnlineLibrary's powerful search capabilities to quickly find what you need, then turn to the matching section of the book.

Not sure what you are looking for? Why not browse the library collection. You can do so by clicking here. You can filter by practice area, how recently an article or form was added to the library, and by whether you are interested in articles or forms, and then reorder your results to match your needs.

Your search got you close, but it is not quite the right material? Try using the interactive table of contents on the left hand side of the screen to peruse the entire book from which the article is drawn. You can simply and easily navigate to different chapters, sections, and even subsections of the book from which the article is drawn.

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How do I download, print, or email parts of the MCLE OnlineLibrary™?

Once you are in an MCLE OnlineLibrary article or form, you have the option to download, to print, or to email the article or form; the buttons that allow you to perform these functions are located next to the search navigation. It couldn't be much simpler.

Please note that the library contents are copyrighted content. When either you or your firm subscribes to the library, you are agreeing to abide by the terms of a license agreement that prohibits certain uses of the library and its copyrighted content. To review the license agreement, click here. Please also note that MCLE OnlineLibrary contents does not constitute legal advice and should not be relied upon in place of legal counsel.

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How do I use sections of the MCLE OnlineLibrary™ in Word or WordPerfect?

You can easily copy and paste sections of the library into a Word or WordPerfect document.

Simply select the section of copy that you want using your mouse, select Copy from your browser's Edit Menu, go to your word processing document and select Paste from the Edit Menu.

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Why are some parts of the MCLE OnlineLibrary™ in PDF format? What do I need to do to use them?

Certain court and government forms must maintain their origianl page layout to be used for filing. These forms are provided as PDFs that can be filled in on your computer and printed out for filing. To open and use these forms you will need a copy of Adobe Acrobat Reader. Most computers already come with the Reader built into them, but you can also get a free copy at www.adobe.com.

Note: You cannot save the filled form unless you have the full version of Adobe Acrobat installed on your computer.

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Are there any restrictions on how I use the content I download from the OnlineLibrary™?

For a detailed description of use restrictions regarding the content of the MCLE OnlineLibrary please click here to read the terms and conditions of subscribing to the MCLE OnlineLibrary.

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Can my secretary or legal assistant use my subscription to the OnlineLibrary™?

Yes. If you have a firm account, everyone in the firm can access the OnlineLibrary. Just have your secretary or assistant create an account on this website and have your firm's OnlineLibrary adminstrator link that account to the firm.

If you have an individual license, your secretary or assistant can log in using your MCLE account information and use your individual library account, just not at the same time as you.

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What if I need help accessing the OnlineLibrary in the middle of the night or on the weekend?

Please refer to the rest of this FAQ section. Click here to link to the list of questions.

If your query of difficulty in not addressed here then please email MCLE's customer service team, we will respond as soon as possible the next business day.

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MCLE OnDemand Programs™ -- mp3s and Webcasts

What are MCLE OnDemand™ Programs?

MCLE OnDemand Programs are MCLE programs that you can listen to or watch whenever or wherever you choose. There are two types: archived audio recordings and archived webcasts.

MCLE makes audio recordings of the majority of its programs. Such audio recordings are now also encoded into mp3 format. We have over 3,000 hours of mp3 recordings available. Purchase an OnDemand audio program and you can listen to it either by streaming it over the internet or by downloading the mp3 file and listening to it on your desktop or iPod. For more information on how to get MCLE onto your iPod, click here. To listen to a free sample of an audio program (no log-in or registration required), click here. To read about the technical requirements of these programs, click here.

MCLE webcasts use the latest technology to stream video and audio to live audiences. Any content that's streamed is also recorded and archived for you to access instantly. MCLE's growing collection of archived webcasts is your best option for getting CLE content from a remote location. Not only do you get a crisp audio and video of the presentation; you also get to view the faculty's PowerPoint presentations in real time. Plus, you can receive copies of all handouts and program materials electronically. Never again will you be lost listening to a presentation while the presenter refers to a handout you don't have, or to a PowerPoint slide you can't see. To watch a free sample of a webcast program (no log-in or form filling required), click here. To read about the technical requirements of these programs, click here.

Click here to browse the entire MCLE OnDemand Program collection and locate the program you need. You'll be learning in a matter of minutes.

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What are the technical requirements for MCLE OnDemand Programs?

They're minimal. In fact, most home or office computers already have everything required: Our market research suggests that 97% of users can play both audio and webcast recordings with no further downloads or upgrades!

The easiest way to check if your computer can play MCLE OnDemand Programs is to try out the demos. Click here to try out the demo audio file, or the webcast demo, if you can hear and see the samples, then you've got the technical requirements covered.

Or if you prefer, we provide an automatic system check, that will analyze your computer and let you know whether you have the hardware and software necessary to run MCLE OnDemand Programs. If you don't have the software you need, MCLE will point you to a website to get a free download. Click here for the automated system check.

Note: In addition to MCLE's own webcast archive, some MCLE programs are also archived by West LegalEdcenter. If you wish to purchase a webcast through West, click here to perform West's system requirements check.

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How do I purchase an OnDemand Program?

First: use either the browse screen or the advanced search screen in the OnDemand section of the site to find the program you're interested in. Note: MCLE's search engine looks at all MCLE's product types; if you're searching for something specific, use the advanced search screen to limit your search to audio or webcast recordings, and to only those products mentioning the specific terms or phrases you are looking for.

Second: once you have found the program you want, add it to your shopping cart using the link on either the browse list, or on the catalog page that describes the program.

Third: go to your shopping cart. There's a link at the top right of the screen if you are not sent there automatically, and process your order (you will be asked to sign in). Once you have completed your purchase, the order confirmation screen will include a link for your OnDemand Program. Simply click on the link to access the MCLE OnDemand Program.

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How do I access MCLE OnDemand™ Programs I have purchased?

Accessing your MCLE OnDemand programs is incredibly simple.

If you are signed into your account, the easiest way to see your MCLE OnDemand Programs is to click on the Quicklinks menu in the Welcome box at the left. All of your MCLE OnDemand Programs will be listed right there, so just click on the program you wish to watch or listen to.

Note: You must be signed in to youur account to access your OnDemand Programs. Use the sign-in box at the left if you are not currently signed in.

Of course, you can also click the link we sent to you in your confirmation email. If you didn't receive an email, you should double check that we have your email address listed correctly. Click here to go to your MyMCLE page, where you can check the email address we have on file.

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How do I listen to mp3 recordings I have purchased?

You have three options:

One
You can listen to the mp3 recording streaming over the internet, although if you do not have a high speed connection, this method may result in the audio file “jumping” from time to time. To listen to the recording streamed over the internet, simply click on the segment links on the audio program agenda page. Your internet browser should automatically launch a media player. If you don't hear anything, click here to run the system requirements check.

Two
You can download the mp3 recording to your desktop and listen to it from there. To download the program, click the link on the audio program agenda page. Next click the "run" button in the Download Dialogue box that will appear to automatically extract the mp3 files. The files will extract to a folder on your C:/ drive named with the program number (ex. 2080054WAU) unless you specify a different location in the WinZip extraction box.

On a PC, open the agenda page included in the download (MS Word file) and click on the segment links you wish to listen to, or access each of the individual mp3 files directly and play them through your media player of choice, iTunes, Windows Media Player, QuickTime or a number of other applications.

On a Mac, the process is a little different: A Mac will not automatically unpack the “.exe” file, so you still download the file in the same way as you would on a PC. But once you have it on your desktop, you need to tell your computer which program to use to unpack the files. A good option is StuffIt Expander, which is available as a free download from www.smithmicro.com. Simply go to the site and search for StuffIt Expander; you will be offered the option to download the program for free. Download the file, double click the .dmg file, and follow the on-screen instructions to install the application. Once StuffIt is installed, hold “Control” and click on the “.exe” file that you downloaded, choose the “Open With” option and then “Other…”. Select the StuffIt Expander application from the list. The application will unpack the “.exe” file and place the mp3 files in a folder of your choice. You can then play the individual mp3 files through your media player of choice.

Three
You can download the files onto your desktop, as described above, and then transfer them to an mp3 player, such as an iPod. That way, you can listen to your MCLE program as you go about your daily business. Once you've downloaded the file following the instructions in the previous paragraph, click here to get detailed information about transferring the mp3 files onto your mp3 player.

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Can I put MCLE OnDemand Programs™ on my iPod?

You can for audio programs, which are delivered in mp3 format; but you cannot put webcasts onto an iPod directly, although if you have internet access through your mp3 player, an iPhone for example, then you can watch your webcast on your phone by navigating to the webcast as you would using your desktop.

When you have purchased the program, you can download the sections of the program and load them onto your iPod as if they were any other audio file. For instructions on downloading the files click here.

Once you have the files on your desktop, do the following to get the mp3 files onto your iPod: Open iTunes. From the "File" menu choose "Add to Library." Navigate to the mp3 files you downloaded. Select each of the files and choose "Open." This will enable you to add the files to your iTunes music library. From here you can simply connect your iPod to your computer and drag and drop the mp3 files onto your iPod as you would normally do for any music file.

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Does my MCLE OnDemand Programs™ product expire?

Yes. You'll need to view your MCLE OnDemand™ product within a month of purchase. After that the links to the products will disappear from your account.

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Will I receive a CD recording of my MCLE OnDemand™ Program?

No. These programs are purely digital, so you won't receive anything in the mail. To get access to the program you purchased, click here for instructions.

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What if I need to access an OnDemand™ Program, but it's the weekend or the middle of the night?

No problem, that's what MCLE OnDemand™ Programs is for. Simply click here to read instructions on how to find and purchase OnDemand Programs.

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What restrictions, if any, are there on my use of MCLE's OnDemand™ Programs?

When you place an order for an OnDemand™ Program you agree to certain terms and conditions on its use.

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Can I play an OnDemand™ Program in the background while I am working on my computer?

Generally, yes. Some older computers may not have the "juice" to run an OnDemand™ Program while also running other applications, but this shouldn't be a problem for the majority of users. Simply start the OnDemand™ Program running either through your internet browser or your media player of choice and then open the other applications you want to work in. Click here for instructions on purchasing and using MCLE OnDemand™ Programs.

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Can I get CLE credit for an OnDemand™ Program?

Whether you can get credit for listening to an OnDemand™ Program depends on your state's regulations. Refer to your state's CLE regulator for further information.

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What are the technical requirements for a webcast?

Most business and home computers already have everything needed to run MCLE webcasts. This includes a recent version of the Adobe Flash player, a copy of Adobe's Acrobat Reader, and a set of speakers or headphones to listen to the recording. To perform an automated system check, click here. This check will assess whether your computer has what it needs to run the webcasts. If it does not, you will be directed to websites where you can find free downloads of the software you need. Another quick way to check if your system can run webcasts is to try our webcast demo by clicking here.

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How can I tell if a program is being webcast?

To check whether a specific program is being webcast, the easiest thing to do is to navigate to the advanced search screen, type in the name of the program and direct the search to only return webcast programs in your search. This method will locate any live or archived webcasts of the program you're looking for.

If you are not sure of the title of the program, use the program calendar to browse future live webcasts: Click here to go to the calendar, and then use the filters to show just the webcasts. A similar procedure can be used to browse archived webcasts: Click here to go to the OnDemand browse screen, and use the filter to display only webcasts.

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If I miss a live program can I still see the webcast?

If a program is webcast live, then it will also be added to the webcast archive. If the program is not webcast live, it will not normally show up in the archive.

If you know that you are not going to be able to attend a live program that you wish to attend, check in advance to see if the program is going to be webcast by looking on the program calendar page. Click here. If the program is being webcast, then you have the option of either watching the webcast live, or waiting until the webcast is added to the archive and purchasing the program at your leisure. Click here to search the archive.

Note: You cannot purchase an archive webcast in advance of the program date.

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Do I still receive written materials if I register for a webcast, instead of coming to the live program?

When you watch a webcast, you will be able to download PDF versions of any materials developed especially for that program, including any program materials and additional handouts that the faculty develop. But you will not receive hardcopies of any materials in the mail.

Unclear as to which materials you will have access to if you purchase a webcast? Please contact MCLE's customer service team at 1-800-966-6253 extension 7 or by email, and they will clarify which materials are available with the webcast.

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Can I earn CLE credits for viewing webcasts?

Whether you can get credit for watching webcast programs depends on your state's regulations. Refer to your state's Bar association for further information.

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I am registered for a webcast of a program but have forgotten the date and time of the program. How do I find out when the webcast is going to happen?

There are two easy ways to solve this problem: either look up the program online by accessing the MCLE program calendar, the date and time are listed on the program catalog page, or check your confirmation email, which lists the date, time and location of the program.

Alternatively, you could also contact MCLE customer service, either by email or by calling 1-800-966-6253 extension 7.

If you did not receive a confirmation email then we do not have a valid email on file for you. You may want to contact MCLE and provide one to avoid this problem in the future.

Note: if you are not receiving confirmation emails then you are missing out on discounts. MCLE values its customers and often extends large discounts on future purchases to those customers, but we only do this through the confirmation emails so make sure you are receiving them!

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What is the policy regarding cancellation of my registration for a webcast?

If you're unable to watch a live webcast that you've registered for, simply contact MCLE's customer service team at 1-800-966-6253 extension 7, by the end of the business day prior to the program and we'll be happy to either refund your tuition after deducting a $25 processing fee, or transfer your registration to the archived recording of the webcast.

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Searching & Browsing

How do I browse MCLE's products?

MCLE's website features four product categories: Live Programs (both in-person and webcast), Books & CDs, OnDemand programs (both recorded mp3 and webcast), and the OnlineLibrary.

Use the navigation bar at the top of the page, just underneath the header image, to jump to the section you're interested in. When you jump to one of these categories you'll see the initial browse page containing a list of products within the category. Browse MCLE's products simply by scrolling up or down the page.

On the Browse page, you'll see a number of filters you can apply to limit your browse, e.g., by practice area. This enables you to focus in on what's of most interest to you.

Still not finding what you want quickly enough? Try sorting your results: The Browse page gives you a number of different options to sort your results. And you can always sort in ascending or descending order.

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How do I search for products and CLE content on www.mcle.org?

There is a simple, "Google-esqe" search box at the top of every page. If you just want to search for a simple word or phrase, this is the quickest and easiest place to start.

As you navigate around the website, you'll see "radio buttons" next to the simple search box. These allow you to either search the entire website, or limit your search to products specific to the section you are in.

Getting too many results from this type of search? Or are your results not specific enough? Try the website's Advanced Search. Go to the Advanced Search screen by clicking the link next to the simple Search box at the top of the screen. Click here for details on how to use the Advanced Search functionality.

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What are the advantages of a Boolean search, and how do I perform one?

A Boolean search is a fancy way of saying that you can search for a number of different words or phrases at once. For example, if you wanted to search for a book that discussed the implications of immigration law in hiring an employee, you could use a Boolean search to return MCLE products that contain the words "immigration" and "hiring." You can also exclude certain terms by using the Boolean "not" operator.

Boolean searches can be conducted from the Advanced Search screen. At the top of the search box are three "Google-esqe" text boxes where you can type the words you want in your search. Following the text boxes are three drop-down menus holding the Boolean operators you can use to combine the words in the text boxes.

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How do I limit my search to a specific product type?

Navigate to the Advanced Search screen, where you can limit your search to only return products in certain categories. On the left-hand side of the page, you'll see a list of all MCLE's different product types. Simply select the one you are looking for, type the words or phrases you are looking for in the text search boxes at the top of the left hand column, and click to search. Click here to go to the Advanced Search screen.

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What is the difference between Browse and Search?

When you browse on the MCLE website you're looking over a list of products, for example you may be looking over a list of books or a list of upcoming programs. While you can filter these lists somewhat to show only certain products with a category, browsing is limited in two ways: First you can't browse multiple product types; Second, you will only see the titles of products and not a description of the product. Browsing is the best way to go when you aren't really sure what terms to search.

Unlike browing, searching allows you to find specific terms or phrases anywhere on the website with one or two simple clicks. MCLE's search operates like a "web crawler," looking at every page on the site that contains our product descriptions and the entire contents of our written collection. The search will return all the places that it finds a search term or phrase, whether it is in a product description or in the text of a publication. Search is by far the more convenient method for finding products if you know precisely what you are looking for.

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What does "full-text" searching mean?

MCLE's search engine employs "full-text" searching. That means it will search all of the written content of the website looking for specific terms or phrases. That content has two main sources first, the catalog descriptions of our products, including all books, programs and OnDemand products, and secondly, the entire contents of the OnlineLibrary. Since the OnlineLibrary contains MCLE's entire publications collection, when you perform a search on the MCLE website you are not only checking to see if your term or phrase appears in the description of a product, you are searching the entire MCLE written collection, chapter by chapter, form by form, to find that word or phrase. The best part of all this? The search only takes a second or two!

Click here to go to the advanced search screen.

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How do I maximize the usefulness of my hits?

The more precise the search, the more relevant the list of results. If you're getting too many results, try using a more precise search term or combination of terms. Or, limit the product types that are returned. For example, if you know you're not interested in listening to a CD, exclude CDs from the search. If you know you need the content immediately, skip Programs and focus your search on OnlineLibrary or OnDemand products.

The basic principle in searching MCLE's website is this: To limit the search results, add more criteria to the search using the left-hand side of the advanced search screen. Click here to go there now.

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No results are coming up from my search, what went wrong?

In all likelihood the search you performed is too specific. Try using a slightly more general term in your search, or try including some product types that you were formerly excluding. One possible reason is that you selected a specific practice area in your search; MCLE does its best to categorize its products by practice area in a way that will make the most sense to most people, however there will always be cases where MCLE's categorization seems a little idiosyncratic, the best solution may be to remove the practice area filters you had in place. Click here to go back to the advanced search screen.

If you still can't find what you are looking for why not email us with a new product suggestion at askmcle@mcle.org.

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Does MCLE's search engine bring up hits from documents that are in PDF format?

Yes. There are some documents on the MCLE that have to be produced in PDF format, including certain forms from the Massachusetts courts and downloadable documents such as order forms. When you search the website the contents of these PDFs will be searched, along with the rest of the content on the site. Click here to go to the advanced search screen.

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MCLE Account Management & Marketing Preferences

What is MCLE's privacy policy?

MCLE is committed to protecting the privacy of all individuals with whom MCLE communicates. In the course of business, MCLE collects customer information, which is used to process and send order(s), to bill credit cards and to contact the customer when necessary. MCLE uses a secure server to protect the sensitive information of all individuals and law firms that access www.mcle.org. The secure server software encrypts all information before it is sent to MCLE. Information provided to MCLE regarding individuals and law firms when creating an account, logging on to www.mcle.org, registering for a program, or purchasing online products enables MCLE to process and fulfill orders, to provide users with notification regarding order status, and to notify users from time to time of new content on the site. From time to time, if MCLE changes its privacy policy, such changes are posted to www.mcle.org, in order that users of the site may always be aware of what information MCLE collects and how it is used. If a person wishes to have his or her name removed from MCLE's electronic database, he or she is invited to e-mail MCLE's Customer Service Department at customerservice@mcle.org. MCLE's staff takes every precaution necessary to ensure that users' accounts are secure. On occasion, MCLE may partner with other professional organizations to provide special services to our customers, in which case, customer information is limited to the purposes stated herein. It is MCLE's policy not to swap or sell databases with third parties.

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Why would I want a MyMCLE account? What are the benefits?

Your MyMCLE account allows quick and easy access your MCLE OnlineLibrary™ subscription and MCLE OnDemand™ programs through the handy QuickLinks menu that appears whenever you are signed into the site. Your MyMCLE account also allows you to manage your contact information and mailing preferences, view your order history, manage automatic supplementation options for MCLE books, and check your CLE credit hours earned from MCLE programs. All account holders can subscribe to the weekly newsletter, MCLE ThisWeek™, which contains a program calendar and free practice articles and forms to keep you up to date with the latest offerings from MCLE!

Sign-in now using the yellow box to the left of this screen and choose from your QuickLinks to start exploring your account options.

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How do I sign into my account?

You can sign into your account from anywhere on the site by using the yellow sign-in box at the left of the screen. If you allow website cookies to be stored on your computer, you will automatically be signed into your account each time you return to this website. All you need to sign in is your email address and password. If you have forgotten your password, use the forgotten password link in the sign-in box to have a temporary password emailed to you. Once you sign in with the temporary password, you can change it to a password of your choosing.

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How do I know if I have an account?

If you have passed the bar in Massachusetts, MCLE most likely has an account set up for you. Try entering your email address in the sign in box and click to have your password emailed to you. If we have your email address on record, you can sign into your account using the password sent to you. If your email address is not recognized, the site will prompt you to create a new account.

If you experience difficulty, please contact MCLE's customer service by email or at (617) 482-2205 extension 7.

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I'm trying to set up an account, but the website tells me that an account already exists; why?

MCLE maintains a database of all Massachusetts attorneys, as well as an extensive database of non-attorneys and attorneys from other states. To avoid errors in order histories and duplicate mailings, this site will not allow you to create a new account if your information matches one already in our database. If this should happen, please do the following:

First, type in your email address into the sign in box at the left and click the forgotten password link. If we have your email address on file in your account, we will send out a temporary password to that address. You can then sign in using your email address and this temporary password. You can change your password once you are signed in.

Second, if you try the above step and are prompted to create an account instead of having a password email to you, we do not have your email address on file in your account. Please contact MCLE's customer service by email or at (617) 482-2205, extension 7, so we can add your email address to your existing MCLE account.

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How do I change my address or other contact information?

Once you have signed into your account, you can manage all of your account information in the MyMCLE section of the site. You can also access your account management pages through your QuickLinks menu.

To change your address or other contact information, go to the Manage My Account page. You can manage most of your contact information from there. Please note, however, that you cannot add yourself to a firm's roster. If you add or change a firm name in your account, your address will be updated for mailing purposes but you will not be linked to that firm for subscription or sponsor member benefits. To receive all of the benefits you are eligible for, please contact MCLE's customer service by email or at (617) 482-2205, extension 7, to be added to your firm's roster.

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How do I view my recent orders?

Once you sign in to your account, go to the My Orders & Supplements page. There, you'll see the status of any pending orders, as well as your complete order history. From this page, you can also manage your automatic supplementation options for any MCLE books you currently own. If you have a question about an order, please contact MCLE at (617) 482-2205 extension 7 or by email.

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How do I change automatic supplementation options for my MCLE books?

With MCLE's automatic supplementation service you need never have to worry about your library being out of date. However, if you prefer not to receive automatic updates on any of the MCLE books you own, you can manage your book subscriptions on the My Orders & Supplements page. There you'll see a list of the MCLE books you own that are currently enrolled in the automatic supplementation service. Follow the directions on the page to opt out of this service. Complete the opt out process for each book listed on the page; there is no global opt-out option available. If you own multiple copies of a book, you can opt out of the subscription service for some but not all copies, if you prefer. You can't opt back in to the supplementation service online. If you wish to reinstate the automatic supplementation service on any of your books please contact MCLE's customer service team at (617) 482 2205 extension 7, or by email, so we can determine exactly which updates you need to bring your book(s) current.

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How do I view my open invoices?

Any open invoices on your account will show up in your shopping cart during checkout. On the "Review Your Order" page of the shopping cart, you can view the details of each invoice and have the option to pay it, or not, with your current order. If you believe the balance due on an open invoice is in error, contact MCLE's customer service team at (617) 482 2205 extension 7, or by email, to resolve the issue. You do not have to make a purchase to pay an invoice online. Click here, or on the link at the top of the page, to go to your shopping cart and start the checkout process.

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I've forgotten the information I need to sign in to my MCLE account; what do I do?

You need an email address or password to log into your MCLE account. The website can't help you remember which email address was used on the account, but MCLE's customer service team can look it up for you if you have forgotten it. Contact MCLE either by email or at (617) 482-2205 extension 7.

To recover your password, just enter your email address in the sign in box on the left of this page and click the link for forgotten passwords. We'll send a temporary password to your email address that you can use to sign into your account. Once you sign in, you can change your password on your account management page.

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When I sign into my account, the website does not recognize that I am an attorney. Why?

If the website is not recognizing that you are an attorney it means that we do not have the year you were admitted to the Bar on file. Click here, to go to your Manage Account Information where you can enter the year you were admitted to the bar and the state that you were admitted in. If you are admitted in more than one state, including Massachusetts, please use the year that you were admitted to the Massachusetts Bar on your account. Once we have a year admitted to the Bar on file, your account should automatically update to reflect that you are an attorney. If it does not, please contact MCLE customer service either by email or at (617) 482-2205 extension 7.

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Why do I continue to receive mail and/or email after I've asked to be removed from your mailing lists?

First of all, we apologize if this is happening. Please check that you have been removed from our mailing lists by reviewing your mailing preferences in your MyMCLE account. You can also use that page to opt in or out of specific types of mail or email from MCLE.

Due to the time it takes to process bulk mail pieces, it may take up to a month for you to stop receiving regular mail pieces from us. For email, your request should stop any further emails within one or two days.

If you are still receiving mail or email and it has been more than a month since you requested that it stop, then please contact our customer service team at (617) 482-2205 extension 7 or by email, to resolve the issue.

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How can I change the way that MCLE contacts me?

MCLE uses your buying history and our experience servicing the Massachusetts Bar to determine what mail/email you receive from us. You can make modifications to what you receive, and how you receive it, through your MyMCLE account. Just sign in and go to your mail and email preferences. There you can choose exactly which mail and email pieces you wish to receive, if any.

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What if I wish to be notified only as to MCLE products that are relevant to me?

We can do that. MCLE classifies its products into eight main practice areas, and into a number of different product types. We send information to individuals based on the practice areas and product types of previous purchases. To change type of information you are receiving from us, sign into your MyMCLE account and go to your mail and email preferences to fine tune the selection criteria we use to send you product information.

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How Do I Whitelist MCLE Emails?

Whitelisting is a process whereby you designate certain emails to bypass your spam and other email filters. The whitelisting process depends on the computer software you use to read your email. Below are instructions on how to whitelist MCLE for the major email software packages.

Outlook

Add seminars@mcle-mail.org, to your Safe Senders list:

On the Tools menu, click Options.
On the Preferences tab, click Junk E-mail.
On the Safe Senders tab, click Add.
In the Add address, type seminars@mcle-mail.org
Click OK.

AOL

If MCLE emails are going into your AOL Spam Folder:

Enter your spam folder
Open an MCLE email
Click the "This Is Not Spam" button
When the next email is delivered, when prompted click to add seminars@mcle-mail.org to your Address Book

Yahoo

If MCLE emails are going into your Yahoo Bulk Folder:

Enter your Bulk folder
Open an MCLE email
Click the "Not Spam" button
When the next email is delivered, when prompted click to add seminars@mcle-mail.org to your Address Book
If seminars@mcle-mail.org is listed in your "Blocked Addresses" list, select it and click the "Remove Block" button

Hotmail

If MCLE emails are going into your Yahoo Junk Folder:

Enter your Junk folder
Open an MCLE email
Click the "Not Junk" button
If seminars@mcle-mail.org is listed in your "Blocked Senders" list, select it and click the "Remove" button

Gmail

If MCLE emails are going into your Yahoo Spam Folder:

Enter your Spam folder
Click the check mark next to a piece of MCLE email
Click the "Not Spam" button

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Program Registration

Can anyone attend an MCLE program?

Most MCLE programs are open to everyone. However, MCLE does run a small number of programs that have special requirements or limited enrollment. If the program brochure, either online or in our print catalog, does not mention such special requirements, then anyone is welcome.

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Will I receive an admission ticket or confirmation of registration when I register?

Yes. When you register for a program, whether online or via phone, mail or email, you will be emailed an order confirmation. Print out the confirmation, which includes an admission ticket for the program, and bring it with you on the day of the program. Note: order confirmations are only sent via email, so please make sure you provide us with an email address when you place your order. MCLE often extends large discounts on your future purchases, but we only do this through the confirmation emails; so be sure you're receiving them!

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I registered for a program, but I don't recall its date or time; how do I find out when the program is scheduled?

If you received an email confirmation of your registration and still have it, check the admission ticket included in the email for the date, time and location of the program. If you did not receive a confirmation, or no longer have it, you can look up the program in the MCLE program calendar. Still having trouble finding what you need? Contact ontact MCLE customer service, either by email or by calling (617) 482-2205 extension 7.

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I am not sure if I am registered for a program, how can I check?

If you are registered for a program it will show up in your order history and you should have received a confirmation email.

To check your order history and see if you are registered for a program, sign into your account go to the MyOrders page. There you will see all current and past orders, including any upcoming program registrations. If you do not see a program registration that you believe should be there, please contact MCLE customer service, either by email or by calling (617) 482-2205 extension 7.

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What if I already own the book that is distributed with a program I have registered for?

If the program you are registering for comes with a practice manual that you already own, you can register without the book and get $25 off the cost of tuition. If you are registering online, this option will be available on the shopping cart screen.

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Can I register for a program at the door on the day of the program?

Yes. In most cases, you can register for a MCLE program on the day of the program. You can speed up walk-in registration process by having a business card handy, or by downloading an order form for the program and completing it ahead of time. Programs are occasionally cancelled due to low enrollment or extreme weather conditions. If you have not pre-registered for a program, you are encouraged to call ahead to confirm that it's still scheduled for that day.

A few MCLE programs have prerequisites or registrations limits which prevent walk-in registrations. Please see the detailed catalog page for the individual program to see if there are prerequisites or registration limits for a program. Go to the program calendar.

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When does MCLE cancel programs, and how are registrants notified?

In rare situations a program may be cancelled due to low enrollment or extreme weather conditions. If MCLE knows in advance that a program will be cancelled, all registrants will be contacted via email.

In the case of last-minute cancellations due to weather, the MCLE website will prominently display a message indicating that MCLE is closed, and the main MCLE phone number, 1-800-966-6253, will carry a message stating that MCLE is closed.

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How do I cancel my registration for a program?

If you're unable to attend a program you've registered for, simply contact MCLE's customer service team at 1-800-966-6253 extension 7, by the end of the business day prior to the program and we'll be happy to refund your tuition, minus a $25 processing fee. If we don't hear from you and you do not attend, we will send you the written materials in full satisfaction of the tuition paid.

For limited enrollment programs, cancellations received two weeks prior to the program will receive a full refund minus a $45 processing fee. After this time no refunds are available.

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I have special needs; how can you accommodate those needs at a program?

If you are a person with a disability or special needs, please let us know in advance so that we can arrange to make your visit as convenient and comfortable as possible. MCLE's Boston Conference Center is fully wheelchair accessible and assisted listening devices are available. In addition, recordings of programs are available as mp3 files or CDs, and most of MCLE's books can be made available electronically for those with specialized reading software. Call MCLE's facilities manager at 617-896-1238 to make arrangements.

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Do legal services attorneys or court personnel receive discounts on program tuition?

MCLE provides legal services organizations throughout Massachusetts with discount vouchers for our programs. If you are coming to an MCLE program as a representative of a legal services organization, you must bring a voucher with you to receive the discounted rate. Check with your organization for the availability of vouchers before registering with MCLE.

Judges and other court personnel should contact the Judicial Institute regarding the availability of assistance with tuition fees.

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I need CLE credits for a mandatory state; how are these credits reported?

MCLE is an accredited sponsor of continuing legal education for Maine, New Hampshire, New York, Pennsylvania, Rhode Island, and Vermont. CLE credit forms are available at the end of each MCLE program, or at the end of each day for a multiple day program. For most states reporting is easy, simply collect a copy of a CLE credit form and submit a copy to your state bar. If you need CLE credits for New Hampshire or New York, MCLE has to file certain paperwork on your behalf. An MCLE customer service representative will be happy to discuss this process with you at the end of the program (please have a business card handy to expedite this process).

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What do I need to do to apply for a CPCS or CPCS-CAFL program?

MCLE and CPCS run a number of programs for which you must first be accepted by CPCS before you can register for the program through MCLE. To find out howto apply, or if you need to apply to CPCS prior to registration, please refer to the detailed catalog page for the program. Click here to go to our program calendar. The contact information for CPCS and the prerequisites for acceptance vary depending on the program in question, so please make sure to review the program description carefully before contacting either MCLE or CPCS.

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5.14 What is the waiting list procedure for programs with limited enrollments?

For those programs with limited enrollment, early registration is encouraged. If you wish to register for a program that has already reached its limit, your name will be placed on a waiting list. As space becomes available for the program, persons on the waiting list are contacted and given the option to register on a first-come, first-served basis.

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How do I apply for a scholarship to attend a program?

Attorneys with financial need who certify that they are unable to attend a program without financial aid may request a partial tuition scholarship in confidence by writing to Scholarships, MCLE, 10 Winter Place, Boston MA 02108, by faxing 617-482-9498, or by emailing scholarships@mcle.org at least two weeks in advance of the program. Scholarships are awarded on a case by case basis, and applications for scholarships will be considered only in relation to a specific MCLE program.

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Who is eligible for MCLE scholarships?

Lawyers with need. Please apply directly to MCLE for a needs-based scholarship.
Legal services staff attorneys. MCLE annually distributes scholarship vouchers to legal services organizations throughout Massachusetts. Legal services staff attorneys should contact their respective organizations regarding the availability of MCLE legal services scholarship vouchers.
Lawyers who accept pro bono cases from select pro bono organization throughout Massachusetts. MCLE annually distributes scholarship vouchers to pro bono organizations throughout Massachusetts. Practitioners who accept pro bono cases from one of the listed organizations should contact the respective organization regarding the availability of MCLE pro bono scholarship vouchers.
MCLE scholarships are available only for lawyers admitted to the Massachusetts bar.
MCLE scholarships apply to MCLE programs only, and not to other MCLE products.
MCLE publications can be accessed for free at the Trial Court libraries across the Commonwealth.

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Do MCLE scholarships cover the entire tuition for a program?

MCLE scholarships do not cover the entire tuition for a program. They are intended to make the program accessible for attorneys, but not free. Scholarship recipients are still required to contribute a "co-pay" for any program for which they receive a scholarship, an amount which depends on the type and length of the program.

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MCLE Books & Supplements

Why am I receiving supplements to or revised editions of practice manuals that I do not recall ordering?

When you buy an MCLE book you will be automatically signed up for MCLE's update service. With MCLE's automatic update service you never have to worry about your book being out of date. Tens of thousands of lawyers, both in Massachusetts and around the rest of the nation, use this service to keep themselves at the cutting edge of Massachusetts legal practice. There is always an option not to sign up for this service, but if you didn't take that option, or have changed your mind about receiving automated updates, you can opt not to receive any further updates. You can do this by either contacting MCLE's customer service staff either by email or by calling (617) 482-2205 extension 7. Alternatively, if you are signed in to your account on this website, you can click here to go to your MyMCLE supplements page, where you can view all the books for which MCLE will send you automatic updates, and opt out of receiving updates for any of those books.

Back to the FAQs table of contents | Program Registration list of questions

How can I stop getting automatic updates?

You can opt not to receive any further updates for your books by either contacting MCLE's customer service staff either by email or by calling (617) 482-2205 extension 7. Alternatively, if you are signed in to your account on this website, you can click here to go to your MyMCLE supplements page, where you can view all the books for which MCLE will send you automatic updates, and opt out of receiving updates for any of those books. If you own multiple copies of a book you can also opt to only have some but not