CAROL A. GRIFFIN is an attorney with the complex and emerging risk claims department of Liberty Mutual Insurance Company, where she provides insurance coverage advice in connection with long-term toxic tort and environmental claims across the country arising under CGL, homeowner's, excess or umbrella, and other types of policies; she also manages insurance coverage litigation involving Liberty Mutual in connection with such claims pending in various jurisdictions across the country. Previously, Ms. Griffin was the managing attorney of the Law Offices of Carol A. Griffin, an in-house insurance coverage counsel office for Travelers Property Casualty (and St. Paul Travelers Property Casualty). Ms. Griffin provided insurance coverage advice in connection with claims arising out of a variety of insurance policies (CGL, auto, homeowner's, excess, etc.) in the six New England states. Prior to joining Travelers, Ms. Griffin was an associate and partner in the Boston office of Morrison, Mahoney & Miller LLP, where she specialized in appellate litigation and insurance coverage litigation. Ms. Griffin handled more than eighty appeals in the Massachusetts Supreme Judicial Court, the Massachusetts Appeals Court, the U.S. Court of Appeals for the First Circuit, and other appellate courts, approximately half of which involved insurance coverage issues and issues concerning bad faith, Chapter 93A, and Chapter 176D. Ms. Griffin has participated in many continuing legal education programs for MCLE and others concerning a wide variety of insurance coverage and defense issues, including bad faith, Chapter 93A and Chapter 176D liability, the scope of the Thaler decision, and defense and coverage issues in connection with liquor liability claims. In addition to her work on this book, Ms. Griffin is the author of the chapters "Closing the Settlement" in Winning Through Settlement (MCLE, Inc. 2001) and "A Quick Primer for Insurance Coverage Issues Arising Out of Liquor Liability Claims" in Practitioner's Guide to Liquor Liability Litigation (ALI/ABA 1999 & Supp. 2000, 2002). She is a coauthor of Massachusetts Civil Practice: Appeals (Lawyers Cooperative Publishing 1997). Ms. Griffin is a graduate of Boston University School of Law and Washington University. (May 2011)