Rule 8 of the Supreme Judicial Court’s Uniform Rules of Dispute Resolution prescribes system-wide standards for court-connected alternative dispute services in Massachusetts. Its guidelines establish training, evaluation, mentoring, and continuing education requirements for mediators. MCLE is pleased to present this four-day workshop, which trains people to mediate civil cases under Rule 8.
Mediation is often used to resolve disputes in cases involving bankruptcy; business and business torts; commercial; construction; contracts; consumer protection; education; employment; environmental; family business; health care; insurance; intellectual property; landlord-tenant; partnership issues; probate, trusts, and estates; product liability; professional liability; real estate, land use and zoning; securities; and torts.
What it covers
Basic mediation training emphasizes interactive participation and encourages “learning by doing.” It includes a mixture of theory and practice. Lecture and role-play sessions cover basic considerations in the types of disputes addressed by mediation.
MCLE’s Civil Mediation Workshop teaches you: the steps of the mediation process; the role of the mediator; mediation skills/strategies; listening; using neutral language; rephrasing; asking follow-up questions; summarizing; identifying issues; negotiating agreement; note taking; agreement writing; ethical and legal issues in mediation; values; bias awareness; personally sensitive issues; physical/substance abuse; cultural diversity; mediation demonstration; and coached role-plays.
MCLE webcasts are delivered completely online, underscoring their convenience and appeal. There are no published print materials. All written materials are available electronically only. They are posted 24 hours prior to the program and can be accessed, downloaded, or printed from your computer.