MLRI: Health Care Access Programs

Product Description

This training is designed to help attendees understand Medicaid and other subsidized health programs available to people under age 65 in Massachusetts. The morning program provides an overview of the eligibility requirements for MassHealth, ConnectorCare and other programs and the process for applying and enrolling in coverage. It also provides an update on any significant changes to health access programs in the prior year. The afternoon program reviews the way MassHealth beneficiaries obtain access to covered services including changes in the delivery of MassHealth services by new Accountable Care Organizations. Trainers also supply troubleshooting tips for resolving common eligibility and access to service problems in MassHealth and the Connector. This training gives outreach workers, social workers, providers, and advocates an up-to-date nuts-and-bolts overview of eligibility issues, and teaches them how to assist their patients and clients in becoming enrolled, maintaining coverage, and using their benefits. The training is designed for new advocates but will also be helpful for experienced advocates looking for a review and update.