Listening is one of the most important tools you can have as a lawyer, but are you hearing what your clients are telling you? What are your clients really saying they need? Learn how to improve your listening skills and better meet your clients' needs by truly understanding what they are trying to tell you.
Learn how to use Active Listening techniques when meeting with clients. Start picking up on body language and other nonverbal cues to understand the complete message your clients are giving. Your clients will thank you! And your practice will benefit.
MCLE webcasts are delivered completely online, underscoring their convenience and appeal. There are no published print materials. All written materials are available electronically only. They are posted 24 hours prior to the program and can be accessed, downloaded, or printed from your computer.