Product Description

Do you wish you could make your estate planning practice more efficient and rewarding? This curated bundle of 13 hours of fast-paced webcast programming paired with MCLE’s flagship employment law e-publication sets you on the path to do that. 

Agenda & Materials

• What All Law Firm Managers Need to Know About Employment Law

  External legal forces informing internal policy; Hiring; Pay equity; Wage and hour considerations; Performance management; Work-from-home implications; Leaves of absence; Massachusetts earned sick time; Reasonable accommodations

• Protecting Client & Firm Data in the Era of Pervasive Information Piracy

  How security requirements are changing for law firms and implications for securing clients’ information; Multi-layered approach to cyber security; How cyber security fits into a firm’s risk profile; Managing other data risks

• Guarding Your Practice & Clients Against Ransomware Attacks

  Threat landscapes; Why law offices are targets and ransomware is so effective; Risk assessment report and management; Safeguards against ransomware; Policies; Training; Cyber liability and cybercrime insurance; First 24–48 hours post-attack

• Cybersecurity Insurance

  Scope of different cybersecurity insurance policies; Typical exclusions; Effective measures for mitigating cybersecurity risk profiles

• Outsourcing Administrative Aspects of Your Small Firm Practice

  Determining if outsourcing is a good idea for your practice; Tasks that can be outsourced; Ethical considerations; How to pick an agency that works for you

• Operating a Remote Law Practice with Ease & Efficiency

  Automate client intake; Technology for positive client experiences in a decentralized firm; Cost-effective collaboration tools; Cybersecurity best practices; Electronic payment

• How to Grow Your Practice Through Referrals

  Referral marketing; Networking in the community and professionally; ‘Elevator pitches’; Referral groups; Asking for referrals; Creating and nurturing referral relationships

• How to Listen for Estate Planners

  Active listening techniques; Interpreting client body language and nonverbal cues; Being aware of negative body language you may be giving off to clients; How personality type can impact listening

• Finding & Building Meaning in Your Law Practice

  There is no peace of mind without sufficient revenue; Organize your space and project manage your work; Visible leadership matters; Changing the way we work: Fusing remote work with being in the office; Technology tension; Physical and mental well-being

Special Program Materials:

• Massachusetts Employment Law

Please Note

MCLE webcasts are delivered completely online, underscoring their convenience and appeal. There are no published print materials. All written materials are available electronically only. They are posted 24 hours prior to the program and can be accessed, downloaded, or printed from your computer.

Faculty