Product Description

The Home Improvement Contractor (HIC) law was created in 1992 to protect consumers and regulate the business practices of contractors. It established a registration requirement, an arbitration program for resolving disputes, and a guaranty fund program to compensate consumers up to $10,000 for unpaid judgments against contractors.

Under the Massachusetts Lemon Law, consumers may receive compensation for a new or used vehicle if it was bought in Massachusetts from a licensed dealer and the vehicle has at least one defect that substantially impairs its use, market value, or safety.

Learn what every lawyer and consumer should know about these important avenues of recourse and resolution.

Agenda & Materials

• 9:30 - 9:55 am

  Home Improvement Contractor Arbitration

  – What is it?
  – Who qualifies?
  – Steps to successfully file for arbitration
  – Tips for handling these types of cases

  Clinton Dick, Esq., Office of Consumer Affairs and Business Regulation, Commonwealth of Massachusett , Boston
  
• 9:55 - 10:25 am

  Lemon Law Arbitration

  – What is it?
  – Who qualifies?
  – Steps to successfully file for arbitration
  – Tips for handling these types of cases
  

  Clinton Dick, Esq., Office of Consumer Affairs and Business Regulation, Commonwealth of Massachusett , Boston
  
• 10:25 - 10:30 am

  "Ask the Experts" Q&A Session and Key Takeaways

Please Note

MCLE webcasts are delivered completely online, underscoring their convenience and appeal. There are no published print materials. All written materials are available electronically only. They are posted 24 hours prior to the program and can be accessed, downloaded, or printed from your computer.

Faculty