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ALERT

Please note that MCLE will be closed on Tuesday, 11/11/2025 in observance of Veterans Day.

Help Topics
Help Topics
HELP TOPICS

Live Webcasts > Registration & Access

Confirmation

I am registered for a webcast but have forgotten the date and time of the program. How do I find out when the webcast is going to happen?
Your confirmation email will have that information and include a link to add the program to your Outlook/Google calendar. Confirmation emails come from sender "customerservice@mcle.org" and have the subject line "Registration Confirmation for NAME". Be sure to check your spam folder if you can't find it.
If you no longer have the email, you can search by the program's title in the search box on this website or browse our program calendar by selecting "Products & Services" > "Upcoming Live Programs & Webcasts" on the homepage.
You can also contact Customer Service at customerservice@mcle.org or 800-966-6253.
If I am registered for a live MCLE webcast and have to miss it or any part of it, can I still view it later?
Yes. After the program, sign in to your MCLE account and select your name to go to your MY ACCOUNT page. Then select "Products & Program Access" > "Past Programs & Webcasts". All your past webcasts will be listed by date. Select the green "View Materials and Agenda" button to go to the eprogram page. On that page, you can watch some or all of the webcast on demand and download any program materials.

Accessing the Webcast

How do I access an MCLE webcast?
At the time of the program, click on the link you received in the webcast reminder email or in your order confirmation email. This link is specific to your account and will directly sign you in to the webcast. There are no additional user names or passwords required.
Are there written materials for a webcast and how do I access them?
Yes. Written materials accompanying a program (such as presentation slides) are available to webcast registrants electronically via a comprehensive eprogram page. The eprogram page can be accessed via the link in your confirmation email and reminder email, as well as via your MY ACCOUNT page on the MCLE website. Typically, materials are available the day before the program. You will have access to this eprogram page for as long as the webcast remains available on demand on our website, typically one year from the original recording date.

Cancellations

What is MCLE's cancellation policy?
With the exception of in-person only workshops and off-site programs, all MCLE programs are recorded. Accordingly, your tuition includes access to a comprehensive eprogram page where you can access all written materials, the on demand webcast, audio recording, and transcript--in full satisfaction of the tuition paid. If you prefer a refund, contact us by the end of the business day prior to the program and we'll refund your tuition minus a processing fee of $40 (or $100 for limited enrollment programs).