Help
Help Topics
Help Topics
HELP TOPICS

Print + eBooks > Print Books

Ordering

How long does it typically take for me to receive a book I order?
MCLE typically ships books within 1 business day of an order being received. Note that an order placed after 12:00 pm on a Friday will ship out the following Monday. Books ship via UPS; delivery time will vary based on your delivery address. While books shipped to Boston addresses usually arrive within 1-2 business days, other destinations may take 5-7 business days. If you don't want to wait for a print book to arrive, you may prefer to order an ebook for immediate download!
Are all of MCLE's books available in the Online Library and/or as eBooks?
MCLE's entire collection of practice manuals is available in ebook format and accessible online as part of the MCLE OnlinePass subscription except for Legal Heritage books. Legal Heritage books celebrate Massachusetts' rich legal history and the people, institutions and stories that are a part of it. All proceeds from the sales of books in MCLE's Legal Heritage Series support MCLE's Scholarship Endowment: www.mcle.org/give/legal-heritage-series.

Automatic Book Update Service

Why am I receiving book updates that I do not recall ordering?
When you buy an MCLE book you are automatically signed up for MCLE's update service so that you never have to worry about your book being out of date. There is always an option not to sign up for this service, but if you didn't take that option, or have changed your mind about receiving automatic updates, you can opt out by (1) logging into your account on the MCLE website and going to My Account > Subscriptions & Orders > Print Book Supplement Service or (2) contacting MCLE Customer Service at 617-482-2205 or customerservice@mcle.org.

Book Returns

How do I return a book update that was sent to me automatically that I don't want?
If you do not wish to keep a book update that was automatically mailed to you, you have several options.
(1) Write CANCEL on the invoice and return both the invoice and the book to MCLE. You can mail the package to MCLE at 10 Winter Place, Boston, MA 02108; drop it off in our bookstore during business hours; or contact Customer Service at 617-482-2205 or customerservice@mcle.org to arrange a UPS pickup.
(2) Log into your account at www.mcle.org and click your name to go to your MY ACCOUNT PAGE. Navigate to Subscriptions + Orders > Print Book Supplement Service. Open invoices will display and you can request a UPS return label.
Once MCLE receives your return, we will clear the invoice balance and remove you from the automatic update service for that book.