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Policies

Ordering

MCLE maintains a database of all individuals admitted to the Massachusetts Bar. In order to ensure proper notification regarding product updates or schedule changes, and to minimize duplication of accounts, the MCLE shopping cart will not process “guest” transactions; you must be signed in to your account to place an order.
You may download an order form from any of our product pages and return it to MCLE via mail to Ten Winter Place, Boston, MA 02108, via secure fax to (617) 482-9498, or contact our Customer Service Team at (617) 482-2205 ext. 6. You may also place orders via email to customerservice@mcle.org. Additionally, the MCLE Bookstore is open Monday through Friday, 8:30 a.m. to 5:30 p.m.
MCLE accepts VISA, MasterCard, American Express, and Discover credit card payments on this website or via fax. If you are mailing your order or visiting the MCLE Bookstore, you may also pay by check made out to MCLE, Inc.

Shipping + Delivery

There is a flat shipping and handling fee of $8.50 for all orders requiring shipping. If your order requires shipping in multiple parts, you will not incur additional shipping charges.
We process most orders within 24 hours of receipt and shipping generally takes between 3 to 7 days.
If you require expedited shipping, please contact Customer Service at (617) 482-2205 ext. 6. There will be an additional charge for expedited orders.

Returns + Refunds

No. Please contact Customer Service at (617) 482-2205 ext. 6 to cancel an order. If your order has already shipped, our customer service representatives will email you a return label via www.ups.com.
Simply mail the product to MCLE at Ten Winter Place, Boston, MA 02108 with your packing slip or invoice, or drop it off at the MCLE Conference Center anytime Monday through Friday, 8:30 a.m. to 5:30 p.m. You may also request a UPS return shipping label by calling Customer Service at (617) 482-2205 ext. 6.

Pricing + Promotions

MCLE offers new lawyers a 25% discount on all MCLE programs and products for the first three years of practice. New lawyers also receive special pricing on the MCLE OnlinePass® annual subscription rate during their first three years of practice.
Sponsor Members, including all members of a Sponsor Member firm, receive a 10% discount on all MCLE programs and products, including the MCLE OnlinePass®. Sponsor Member pricing is shown throughout this website and will be applied automatically when you make a purchase if you are a Sponsor Member. If you are not sure whether your firm is a sponsor, click here to view the current Sponsor Member roster. If you are not a Sponsor Member but would like to become one, you can receive the reduced sponsor pricing on items already in your shopping cart. Just click the “Become a Sponsor Member” link in your shopping cart—your Sponsor Membership fee will be added to your cart and the price for any products in your cart (or added subsequently) will be reduced to the Sponsor Member pricing.
For subscriptions to the MCLE OnlinePass®, MCLE always offers customers the opportunity to deduct the total of their current order from their first year’s subscription fee, in addition to periodic email promotions throughout the year. For printed program materials and audio CDs, MCLE holds a bi-annual Clearance Sale in February and August.
When you purchase 5 or more regularly priced items at one time, you will receive a 20% discount on your entire order. Note that bulk discounts cannot be applied to items that are already on clearance sale.

Publications Reprint Requests

It is recommended that you initiate the reprint permission process at least one month in advance of the intended date for distribution of the reprinted material. Send an e-mail to the Director of Publications, Maryanne G. Jensen, Esq., at mjensen@mcle.org. Note the title of the article you wish to reprint (including the title of the publication, chapter number, and author’s name), the number of pages to be reprinted, the number of reprints you wish to make, and the purpose for the reprint (e.g., for distribution at a seminar to take place on ___, sponsored by ___.) Once MCLE determines whether or not to grant the permission, and the fee therefore, you will be e-mailed a “Request to MCLE for Reprint Permission” form noting the permission, the fee, and any particular restrictions on the grant of permission. Sign the request form and return it with the reprint fee to the attention of the Director of Publications, MCLE, Inc., Ten Winter Place, Boston, MA 02108. It is your responsibility to contact the author directly, to advise that you are reprinting his or her material with MCLE’s permission (once such permission has been granted by MCLE). This is required as a professional courtesy to the author of the original work. Suggested language for this notification to the author is as follows:
“I am honored to notify you that MCLE has granted me permission to reprint your original work which was published in [MCLE publication title] [copyright year]. Your work will appear in [your publication title and copyright year]. The reprinted material will include full attribution to you as its author.”